Remote Customer Support

Whether you need immediate support or you are working from your office or home, Cassioli Customer Service allows computers to be controlled remotely. We offer technical support directly from our workstations and provide daily assistance to our customers for quick and effective solutions.

Thanks to the Customer module, you can connect to Cassioli Customer Service in just a few seconds, without installing any software. Below is all the information you need to do this.

How to use Cassioli remote support

1. Download the Cassioli Service module and launch it: https://get.teamviewer.com/j5kxqfq

2. The program does not require installation and can also be run without Windows administrator rights.

3. Establish a connection: provide the partner the ID (see image) and wait for the connection to be launched.

For further information and to take advantage of our support service, do not hesitate to get in touch at: service@cassioli.com